Services

digitalOttawa delivers eCommunications services and strategies for public sector organizations. We create a foundation with governance review, education and change management (including financial and human resource restructuring) and then build project-specific tools to help meet and exceed mandated goals with sustainable solutions.

Consulting

Let us advise, coach and assist in making your eCommunications governance, marketing, partnerships and existing policies serve you better. Our available services include but are not limited to:
  • Organization and governance review
  • Website and eComunication tools review
  • Online / Internet marketing (social marketing, viral marketing, online advertising)
  • Search Engine Optimization (SEO) and Content Optimization
  • Web Accessibility and Usability
  • Web and eCommunication strategy and implementation plan
  • Online / Internet partnerships
  • Social Media integration

Educating

We deliver workshops, training seminars and coaching on trends in eCommunications and its vital importance for the public sector to help your organization thrive in today's world.

Common Look and Feel 2.0 (CLF 2.0) 101

Full-day workshop

This intensive full day training workshop outlines Government of Canada's Common Look and Feel (CLF) 2.0 standards and guildelines for Government of Canada websites. During the workshop, participants learn how to design and develop successfully implement CLF 2.0 in their projects, conduct usability and accessibility testing, best practices, checklists and tools.

Social Media in the Public Sector

Presentation

digitalOttawa shares their approach, experiences and challenges in introducing social media and Web 2.0 technologies to a public sector institution. Our experience and successes are valuable touchstones for any public or private organization of any size.

In this session, starting with the Agency's vision toward their on-line presence, you will learn strategies and tactics for:

  • Influencing the internal culture toward e-communications
  • Introducing and integrating social media in your organization
  • Establishing an e-communications governance, policy and operating protocols
  • Re-prioritizing human and financial resources to incorporate social media
  • Monitoring and assessing success

Producing

We help you build re-usable tools such as Common Look and Feel (CLF) templates, checklists, strategy & statement of work samples, graphic & interactive accessible elements which will lead to effective and powerful strategies.